Keeping You Informed
At Across Books, we prioritize transparency and compliance. As a registered BAS agent, we are committed to keeping you informed about your rights and obligations, as well as our responsibilities to you.
Your Responsibilities
To ensure we can provide you with the best service, we kindly ask that you:
- Provide complete and accurate information relevant to your BAS and bookkeeping needs.
- Maintain and supply necessary records and documentation in a timely manner.
- Meet your tax obligations, including lodgment and payment deadlines, unless we’ve agreed to handle these on your behalf.
- Refrain from requesting actions that are false or misleading.
Our Commitments to You
In line with the TPB Code of Professional Conduct, Across Books will:
- Act lawfully, ethically, and in your best interests.
- Protect the confidentiality and security of your information.
- Provide services competently and with due care.
- Avoid or manage any conflicts of interest.
- Keep you informed about your obligations and any relevant changes in tax legislation.
- Ensure that any staff or contractors working on your behalf are appropriately supervised and not disqualified from providing BAS services.
Additional Information
- You can verify our registration and find more information about BAS agents on the TPB Register.
- If you have concerns about our services, you can learn about the complaint process on the TPB’s website.
We also provide all clients with the TPB’s “Information for Clients” factsheet upon engagement, which outlines these obligations in detail.
If you have any questions about your responsibilities or the way we manage your tax affairs, please don’t hesitate to contact us.
Across Books 